Latest news on building positive workplace cultures in the NHS
Make or Break: Incivility in the workplace
Incivity in the workplace can have a detrimental effect on staff and patient safety. Epsom and St Helier University Hospitals NHS Trust new video shows how incivility can negatively impact on staff working in the NHS and the positive benefits of active kindness. Watch the video in full.
NHS Oversight Framework for 2019/20 - published August 2019
In the NHS Oversight Framework for 2019/20, four metrics have been added to the dataset used to identify where providers may need support. These are based on the annual NHS Staff Survey and cover bullying and harassment, teamwork and inclusivity. For more information, see the NHS Improvement website.
Professionalism and cultural transformation (PACT) toolkit
In August 2019, NHS Employers published the PACT toolkit containing practical information, advice and solutions to equip staff to deal with unprofessional attitudes and behaviours in the workplace. To access the toolkit, see the NHS Employers website.
How doctors in senior leadership roles establish and maintain a positive patient-centred culture
The General Medical Council (GMC) published the research report How doctors in senior leadership roles establish and maintain a positive patient-centred culture to gain insight into the experiences and challenges faced by senior doctors in leadership roles. Read the findings on the GMC website.
SPF call to action review report published
In July 2019, Creating a culture of civility, compassion and respect was published. This report sets out the activity carried out by the SPF and partner organisations since the launch of the call to action and SPF priorities for year three.
Anti-bullying alliance launched
The SPF is a member of an alliance against bullying, undermining and harassment in the NHS. The alliance aims is to ensure all health and care staff are treated with dignity and compassion in the workplace. A document including details of each member of the alliance and information about useful online resources was launched at an event at the Royal College of Obstetricians and Gynaecologists on 4 April 2019. An updated version of the document which includes new members of the alliance was made available in October 2019.