The new online reporting tool will help partners locally to refine their results to assist them in developing programmes of work to address particular problems.
The trust comparison report allows you to look at how your trust scored on each of the key findings compared to trusts of the same type or trusts in your SHA area.
In this way you can see how your trust is doing in relation to comparable trusts by type, such as foundation trusts or children’s hospitals, or by geography, such as East of England, and identify any problem areas that need to be addressed. Trusts will also be able to see which comparable trusts are doing relatively well in this area to see if they can learn from their experience.
The key findings time series report allows you to compare how your trust scored on key findings over the last three years, so you can see where a particular area may have deteriorated or where it has improved. This will be useful for identifying areas for action, but will also help you check whether actions you have taken have had the desired effect and improved staff satisfaction.
So, for example, if you have developed and implemented a programme of action to tackle bullying and harassment, you will be able to see whether this has had any impact on staff experience. This will help you to keep staff informed about the impact of measures you have taken in response to the staff survey. If it shows improvement you can give yourselves a pat on the back. If it shows no change, or a worsening, you can acknowledge this and go back to the drawing board.
In both of these areas, the online tool can provide reports showing the results broken down by questions within those key areas, enabling you to drill down to find any particular problems that need to be addressed. Most of the key findings shown in the staff survey reports are made up of a number of questions. So the benchmarked reports trusts currently receive may identify certain key findings as problem areas, and now trusts can use the online reporting tool to narrow this down to a particular area.
The online tool was piloted by a number of trusts including Derbyshire Mental Health Trust, Birmingham Children’s Hospital, and Royal Bolton Hospitals. Following feedback from these organisations, it has now gone live, and full details have been sent to staff survey leads in each organisation.
Information about how to access the online tool has been sent to staff survey leads in all NHS organisations. For more information contact the NHS staff survey advice centre on 0121 204 3131 or enquiries@nhsstaffsurveys.com